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Safe & Responsible Gaming

On wihbd Responsible Gaming — Stay in Control

Betting is meant to be fun — not stressful. wihbd is here to help you gamble responsibly. From setting limits to accessing support, you're always in control.

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What does responsible gambling mean?

Betting and online gaming are only enjoyable when done in a controlled and mindful way. Responsible Gaming It means playing for entertainment — not as a source of income. wihbd believes every player has the right to know their own limits and make decisions accordingly.

Online betting is growing in popularity across Bangladesh, but it comes with real risks — including excessive time spent, financial strain, and mental stress. wihbd wants you to stay informed about these risks and feel empowered to make the right call in any situation.

Our Responsible Gaming The core goal of this policy is to keep you safe, protect your family, and ensure that betting remains a healthy form of entertainment. On this page, you'll find guidance on how to protect yourself, which tools to use, and where to turn for help when you need it.

wihbd is strictly for users aged 18 and above. Registration by minors is completely prohibited.
Know the Warning Signs

If any of the following apply to you, get help now:

  • Unable to stop betting or keep coming back
  • Betting with household money or borrowed funds
  • Chasing losses with more bets
  • Neglecting family or work responsibilities due to betting
  • Hiding your gambling or lying about it
  • Mood changes or trouble sleeping
For any issues, reach out to our 24/7 support: support@wihbd.app

Our Protection Tools

Wihbd gives you full control — from betting limits to account breaks

Set Deposit Limits
Set a limit on how much you deposit daily, weekly, or monthly before you start. Once a limit is in place, lowering it takes effect immediately — but increasing it requires a 24-hour waiting period, so decisions are never made in the heat of the moment.
Session Time Limit
Set a time limit for how long you play in one session. Once the time is up, wihbd will automatically notify you. This helps prevent excessive play and keeps your daily routine on track.
Cooling-Off Break
Temporarily close your account for anywhere from 24 hours to 6 weeks. During the break, you won't be able to log in or place any bets. It's the most effective way to clear your head.
Self-Exclusion
If you need a long-term break from betting, you can apply for self-exclusion lasting anywhere from 6 months to 5 years. During this period, your account will be fully deactivated and no promotional messages will be sent to you.
Loss Limit
If your losses exceed a set amount, betting will automatically stop. You decide the limit — and it's your strongest line of financial defence.
Reality Check Alerts
wihbd will remind you at regular intervals — how long you've been playing, how much you've won or lost. These reminders keep you aware of your real situation.

How to use the protection tools Use

Wihbd's responsible gambling tools are simple to use. Just log in to your account and adjust all your settings in a few easy steps.

  • 1 Log in to your wihbd account and go to the profile menu.
  • 2 Look for the "Responsible Gaming" option.
  • 3 Set your deposit limit, session time, or loss limit however you prefer.
  • 4 To take a break or self-exclude, click the relevant option and choose the duration.
  • 5 Contact our support team with any concerns — we're here for you 24/7.

Age Verification & KYC

Age verification is mandatory when registering on wihbd. A National ID or birth registration certificate is used to confirm that every user is of legal age. We make no compromises when it comes to protecting minors.

Gaming History & Analytics

You can view your betting history, win/loss stats, and time spent on the platform at any time. Understanding your own patterns is the first step toward responsible gambling.

Promotion Opt-Out

If you'd rather not see bonus or promotional offers, you can easily turn them off in Settings. Attractive offers can sometimes encourage overspending — this feature puts you in control.

Direct Support

For any concerns or issues, reach out to us via live chat or email. Our trained support team is always ready to guide you in the right direction.

Yourself Verify

Answer the questions below honestly. If most of your answers are "yes," it may be time to seek help.

1 Do you find yourself unable to stop betting even when you want to?
2 Are you spending more time or money on betting than you planned?
3 Are you placing more bets to try to recover losses?
4 Is betting damaging your relationships with family, friends, or colleagues?
5 Are you betting with household money or borrowed funds?
6 Do you feel restless, irritable, or anxious when you're not betting?
7 Are you hiding your betting from the people close to you?
Asking for help is a sign of strength

If you answered "yes" to any of the above, there's no shame in that. Reach out to wihbd's support team or someone you trust. Getting help at the right time is always the wisest move.

Wihbd's Core Principles

The principles we follow for responsible gambling

User First
Your wellbeing and safety are at the heart of everything we do. People before profits.
Full Transparency
We are always honest and transparent about odds, rules, and risks.
Strict Age Verification
To protect minors, we apply a strict verification process at every step of registration.
Your Choice
The decision to stop playing or take a break is entirely yours. We respect that decision.

General FAQs

Frequently asked questions about responsible gambling

Absolutely. On wihbd, you can request a cooling-off break or self-exclusion at any time. It takes effect immediately, and no betting will be possible for the duration of the chosen period.

Log in to your account and go to "Responsible Gaming" under Profile Settings. From there, you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Self-Exclusion means completely stepping away from wihbd for a set period. You can choose from 6 months, 1 year, 3 years, or 5 years. During this time, you will not be able to log in, place bets, or make deposits, and no promotional messages will be sent to you.

Start by calmly talking to them and trying to understand the situation. Reach out to wihbd's support team — we can offer guidance. If needed, seek professional mental health support. Remember, gambling addiction is a mental health condition and treatment is available.

Yes. Age verification is mandatory at registration, and accounts flagged as suspicious are subject to additional KYC checks. Any underage account detected is immediately closed and all associated data is deleted.

No. Betting is purely for entertainment. There are no guaranteed wins, and the house always has an edge in the long run. Never treat it as a primary source of income or a way to get rich quickly. Only bet what you can afford to lose.

Play Safe, Stay Entertained

Join wihbd and start your journey on Bangladesh's most responsible betting platform. Your safety is our top priority.

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